Tawakkalna App Serves Over 36 Million Users as Saudi Arabia's Unified Digital Gateway

The Tawakkalna national application has strengthened its technical ecosystem to streamline daily services for more than 36 million citizens, residents, and visitors across Saudi Arabia, serving as a regional benchmark in integrated digital transformation and quality-of-life enhancement.

 As a single, trusted national gateway, Tawakkalna integrates multi-sector services spanning healthcare, judiciary, commercial integrity, municipal affairs, housing, transport, and telecommunications. In the health and social sectors, the platform enables users to verify medical insurance policies, track unified health records, access Ministry of Justice electronic notarizations, and interface with Social Insurance and the Social Development Bank.

 To safeguard commercial transactions, the app allows beneficiaries to inspect commercial registrations with the Ministry of Commerce, verify e-commerce platforms through the Saudi Business Center, and validate electronic invoices with the Zakat, Tax and Customs Authority.

 In daily mobility and urban services, users can schedule vehicle roadworthiness inspections, navigate public transit via the Royal Commission for Riyadh City's "Darb" journey planner, access municipal parking systems, and manage their Saudi Post national address.

 The platform also centralizes telecom inquiries via the "my numbers" service and facilitates public service appraisals in partnership with the National Center for Performance Measurement.